With so much unsolicited email (SPAM) arriving at peoples inboxes, many internet service providers (ISP's) have built up filters to stop spam emails from getting through. This sometimes causes emails you want to receive in your inbox to be filtered out so they never arrive.
You can do something to make sure you receive the emails you want. "White list" them or add filters in the email system you use. Here are the ways you can do that using the different applications out there.
For example to white list our email address support@successbox.com:
If you use YAHOO!:
Create a filter that will send our emails straight to your Inbox:
1. Login to Yahoo Mail.
2. Click on "Mail Options" (on the right hand side of your screen).
3. Click on "Filters" (on left hand side of screen).
4. Click "Add" button.
5. Assign a name for this filter, say: "Successbox"
6. Underneath the heading "if all of the following rules are true..." go to the top row labeled "FROM header." Next to this you will see a drop down menu. Make sure to select "contains", then type in support@successbox.com into the box provided.
7. At the bottom, where it says "Move the message to:", select "Inbox" from the drop-down menu.
8 Click the "Add Filter" button at the bottom to add this filter.
If you use Hotmail:
- Add our email address to your "Safe List" as follows:
1. Login to your Hotmail account.
2. Click on "Options."
3. Click "Junk Mail Protection".
4. Click on "Safe List."
5. In the box provided, type in our email address.
6. Click the "Add" button.
7. When you see the address you entered in the Safe List box, click on the "OK" button.
- Also, add the email address to your "Contacts List":
1. Login to your Hotmail of MSN Mail account.
2. Click on "Contacts" folder.
3. In the new screen which opens, click "New" (upper left corner).
4. Assign a Quickname in the left hand box.
5. Enter our email address into the "Online Addresses" area.
If you use Gmail:
1. Select the “create a filter” link located up to the right of your search box:
2. In this case fill in the “from” line with the email address you are whitelisting ie support@successbox.com.
After you click on next step, the next window will allow you to create the filter.
Here you can choose what to do when a message is received from the specified email address. It can be "forwarded to" another inbox you have, "star it" to make it stand out in your inbox or "Never send it to Spam" to make sure you can find it in your inbox plus there are other options for unwanted messages. When you are ready click on Create Filter.
Note: If you have already received an email from the address you want to white list, just open the email received and click on the small arrow next to Reply on the top right corner of the message, in the drop down menu that opens select "Add (here is the email from of the message) to Contacts List", that's it!
If you use AOL:
To add our email address to your Address Book or Custom Sender List:
- For AOL9.0:
1. Click the "Spam Controls" link (lower right area of your inbox).
2. When the "Mail & Spam Controls" box appears, click "Custom sender list".
3. Choose "allow email from " option
4. Add the domain/email address you would like to receive mail from. The domain in our case would be successbox.com
5. Click "Add", then "Save".
- For AOL 7 & 8:
1. Go to Keyword Mail Controls.
2. Select the screen name you are using to receive email.
3. Click "Customize Mail Controls For This Screen Name."
4. - For AOL version 7.0: In the section for "exclusion and inclusion parameters", include the following domain: successbox.com (or any other domain you want to white list).
- For AOL version 8.0: Select "Allow email from all AOL members, email addresses and domains."
5. Click on "Next" until the "Save" button shows up at the bottom.
6. Click "Save."
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